Final Delivery
Board-Approval Grey
HEX #8B9097
“We'll pay as soon as the board approves it.”
What they really mean: My cash flow is now your cash flow.
Reply template
Subject: Re: Invoice [number]
Hi [Name],
Thanks for the update. Under our agreement, the invoice is due within [number] days of delivery, regardless of internal approvals, and the final files are released on payment.
If the board needs more time, I'm happy to look at a payment plan. Could you let me know which date I can plan around?
Best,
[Your name]
Before you send
- Replace every [bracket] with real details: the client's name, your fee, number of revisions, dates.
- Check it against your quote or contract. The reply is strongest when it points to what you both agreed.
- Match the tone to the relationship. For a long-term client, soften the second paragraph. For a repeat offender, keep it as is.