Scope Creep
While-You're-At-It Wheat
HEX #D3C08A
“While you're at it, could you also do our website?”
What they really mean: My project has grown, my budget has not.
Reply template
Subject: Re: Additional work
Hi [Name],
Thanks, I'd be glad to help with the website as well.
Since it's a separate project from the current work, I'll send a new quote and timeline for it. That keeps both projects on schedule and the pricing clear. Could you send a quick brief covering pages, content and deadline?
Best,
[Your name]
Before you send
- Replace every [bracket] with real details: the client's name, your fee, number of revisions, dates.
- Check it against your quote or contract. The reply is strongest when it points to what you both agreed.
- Match the tone to the relationship. For a long-term client, soften the second paragraph. For a repeat offender, keep it as is.