Kickoff Vague Mauve HEX #B49AA5

“We'll know it when we see it.”

What they really mean: I have no brief and I'm planning to review you by vibes.

Before you send

  • Replace every [bracket] with real details: the client's name, your fee, number of revisions, dates.
  • Check it against your quote or contract. The reply is strongest when it points to what you both agreed.
  • Match the tone to the relationship. For a long-term client, soften the second paragraph. For a repeat offender, keep it as is.

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